What our Customers say...
Brandon was a perfect example of how not just any employee should represent the company- He went beyond my expectations to ensure my happiness with the finished job. His calm but very friendly demeanor and total competence in the area of fragile sheer curtain cleaning impressed me.
The best in everything....promptness, professionalism, knowledgeable, efficient, thorough, dependable, in and out as quickly as possible.
My washer supply line gushed for who knows how long so there was extensive damage to flooring and subfloor.
Bryan and Mark were here very quickly after my call.
Within minutes Mark, the destructor, had all the damaged flooring pulled up and gone.
Bryan took numerous moisture readings in order to find the extent of water damage. They checked all the accessible areas looking for further water infiltration.
Four fans and a large dehumidifier were put into place and action.
Granted, living with all that noisy equipment running 24/7 was very disturbing but it just had to
SERVPRO has worked with my insurance claims adjuster quite a bit so that line of communication was strong.
Either Bryan or Mark with Brandon came each morning to check the progress.
It took a week.
All is dry. Ready for replacement.
I haven't seen a bill yet so can't comment on the cost.
I recommend SERVPRO with no reservations whatsoever.
SERVPRO cleaned my wood floors and couches and got my house "holiday ready". They did a great job and my house looked great!
SERVPRO OF EUREKA came in and removed my mold quickly and efficiently! Their professionalism and can do manner was appreciated. They saved me days of labor. I highly recommend them for their services,
Thank you for a job well done. Everyone I met was very professional and yet very personable too. I would highly recommend SERVPRO OF EUREKA to all of my friends.
The mold removal process you did 6 months ago has been very successful.
The Mold still has not come back.
I would highly recommend your company to anyone needing resolve with their mold issue.
The staff was very professional, courteous, and cooperative. We were impressed with how fast carpet dried and how good it smelled!
Their promptness and ability to make an appointment so close to the work date particularly impressed me. I have 28 units and all will be using this service sooner or later.
Great people to deal with, was impressed with all areas of service.
I trust your company and employees. Really doing a great job, found them to be extremely courteous. Way to go Stan!
Employees were courteous, considerate, honest, and good workers. Good representatives for your company.
Hello SERVPRO of Eureka,
I am writing today on to say a huge thank you to your outstanding employee, Stan. I was having nearly an impossible time finding anyone to do a board-up for one of our disabled customers who recently had a major home burglary. Nobody was willing, except SERVPRO.
I am especially thankful for Stan's quick response and proactive approach. Stan surpassed my expectations and even called me back to let me know that everything was secure.
Stan is our HERO!
Your personal were terrific, and were very clear in their communications. We were particularly impressed with your friendly service.
Your staff was very professional. Kirk was willing and happy to say yes to cleaning my restaurants carpets late at night, so as not to interrupt business. The carpets all look great!
The job was finished to above my expectations. I was impressed that they moved things around that I had not thought to bother with.
SERVPRO of Eureka's customer service was very nicely handled. Stan took the lead, but Josh was always right there with helpful information and a smile. Their great work on our carpets was impressive, they knew right away what was needed. Please place us on your list of satisfied customers.
SERVPRO of Eureka's staff, Josh and Stan, were wonderful throughout the entire drying process. They kept me informed and were extremely polite and courteous.
The two members of SERVPRO of Eureka were excellent workers, friendly and helpful. The bathroom windows and carpeting have never looked better.
The young man, Stan, worked his butt off. The level of professionalism shown was impressive, and the job finished to beyond my expectations. Please place my name on your list of satisfied customers.
The area of service that most impressed us was, everything! Your technician Stan is super and professional. Please place us on your list of satisfied customers.
SERVPRO, I wish to acknowledge Kirk Holmes and his crew for the professional manner and hard work shown while saving my floors. My distraught nature was a challenge but handled with a calm demeanor, encouragement, and answers. My Thanks! Mary H.
Your employee, Josh, represented your company very well. His hard work and dedication to doing the best job possible especially impressed me. Please place me on your list of satisfied customers.